How to Troubleshoot a Flashing LCD Screen on a POS Machine
POS machine LCD screen flickering is an occasional phenomenon, especially in some restaurants where users may connect the POS machine to the same power strip as the freezer and oven. When your POS machine LCD screen starts to flicker, the Sunany support team recommends that you try the following methods to solve the problem. If the LCD screen flickers occasionally …
Inability to Boot Windows POS Hardware – Operating System Startup Failure
POS hardware play a crucial role in industries like retail and hospitality, delivering efficient and dependable service. However, encountering boot failure issues can be a major headache that disrupts your business operations. Sunany engineers have compiled below handy troubleshooting tips to help you get your Windows POS hardware up and running smoothly again. Check for operating system Issues: Begin by …
How to Solve the “Network Discovery is Turned Off” Error on Windows POS System
In the world of Windows POS systems, network connectivity is crucial for seamless operations. However, encountering errors like the “Network Discovery is Turned Off” can disrupt your workflow and hinder efficient functionality. Sunany engineers explore the causes behind this error and provide below practical solutions to help you get your network discovery back on track. Update Network Settings: Outdated network …
The Daily Behaviors That Accelerate Damage to The POS Machine Screen
As an essential component of a POS machine, the screen should be handled with care to avoid damage during daily use. The following are some everyday behaviors that may accelerate the deterioration of a POS machine screen: 1. Forceful touch: Excessive force applied to the POS machine screen can lead to screen damage. It is important to avoid using nails, …
Sunany Launches A Series Point of Sale Systems
Sunany launches A series point of sale system today. A series is a newly designed point of sale system with fantastic quality. Shell and stand are made of aluminum alloy, which has excellent heat dissipation performance and longer cycle life. What’s more, the aluminum alloy stand is able to be disassembled, so the whole POS machine can be packed into …
The Solution to The Magnetic Stripe Card Reader Failure
All regular models of POS terminal offered by Sunany are modular design, which means clients can easily install a magnetic stripe card reader. But sometimes the card swipe will fail when using the magnetic stripe card reader. In this case, you need to follow the steps below to check one by one. 1. The operating system or the cashier software …
The Solution for PL2303 Driver is Unavailable in Windows 11
In general, after installing the VFD driver: PL2303, if the version number is shown as below picture. Then it can work normally. However, when installed the driver in the Windows 11 POS system, you might find out that it was unavailable. The VFD customer display cannot display. Reason: Windows 11 operating system always updated automatically and compulsorily; the drivers …
The POS Machine Cannot Be Turned On After Not Used For A Long Time
When the POS machine is not used for a long time, it should be stored in a dry and dark environment. A humid environment will cause oxidation of electronic components, and high temperature and exposure to the sun will cause damage to LCD and other components. If you find that the POS machine that has been stored for a long …
The Print Density of The Recepit Printer is too Light
Cause of issue: 1. The print head was soiled. After a long time working or using the thermal printer in dirty environments, it’s easy to soil the print head. As we all know, thermal printers work by heating the print head, if it was soiled, the print density must be lighter. 2. The print density is light by default setting. …
How to Keep Your POS Machine Clean During COVID-19
Since the discovery of Omicron, a new round of epidemic has affected our work and life. Generally speaking, POS machines are installed in places with large crowds, so it is necessary to keep the POS machines clean to ensure the safety of cashiers. The tips of how to clean a POS machine are as below: 1. Turn off your POS …
The Settings after Installing LCD Second Display
The second LCD display of Sunany X200, T200, and A200 POS systems can be installed by users. After the installation of second LCD display, the touch panel might be abnormal. It’s caused by the motherboard can’t identify the main display immediately. This situation can be adjusted by the following settings. Desktop – right-click Graphics Options > Output To > Extended …
Sunany Will Update Warranty Terms of Point of Sale Terminal
In order to provide longer and better services for our clients, Sunany decides to extend the warranty period from 13 months to 15 months for point of sale terminals. The detail of warranty terms will show you as below: The new warranty terms will take effect on January 1, 2022, and will apply to all Sunany Point of sale terminals. …