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The POS Machine Cannot Be Turned On After Not Used For A Long Time

When the POS machine is not used for a long time, it should be stored in a dry and dark environment. A humid environment will cause oxidation of electronic components, and high temperature and exposure to the sun will cause damage to LCD and other components. If you find that the POS machine that has been stored for a long …

The Print Density of The Recepit Printer is too Light

Cause of issue: 1. The print head was soiled. After a long time working or using the thermal printer in dirty environments, it’s easy to soil the print head. As we all know, thermal printers work by heating the print head, if it was soiled, the print density must be lighter. 2. The print density is light by default setting. …

How to Turn on or Turn off the DHCP of SP8330 Thermal Printer

Sunany SP8330 thermal printer supports DHCP settings if your SP8330 thermal printer version is 28, April 2021 and later. The methods of how to turn on / off DHCP are as below: 1. Obtain the network address: Operation: Open the paper compartment cover and press the FEED button (about 1s) in the power-on state, then close paper compartment cover. Effect: …

How to Keep Your POS Machine Clean During COVID-19

Since the discovery of Omicron, a new round of epidemic has affected our work and life. Generally speaking, POS machines are installed in places with large crowds, so it is necessary to keep the POS machines clean to ensure the safety of cashiers. The tips of how to clean a POS machine are as below: 1. Turn off your POS …

The Settings after Installing LCD Second Display

The second LCD display of Sunany X200, T200, and A200 POS systems can be installed by users. After the installation of second LCD display, the touch panel might be abnormal. It’s caused by the motherboard can’t identify the main display immediately. This situation can be adjusted by the following settings. Desktop – right-click Graphics Options > Output To > Extended …

Sunany Will Update Warranty Terms of Point of Sale Terminal

In order to provide longer and better services for our clients, Sunany decides to extend the warranty period from 13 months to 15 months for point of sale terminals. The detail of warranty terms will show you as below: The new warranty terms will take effect on January 1, 2022, and will apply to all Sunany Point of sale terminals. …

Sunany Launches Z200 Series Point of Sale System

In order to help clients to win more markets, Sunany decides to launch Z200 series point of sale system which with a super competitive price, because of Sunany adopt a cost-effective solution and give up the profits. There are three models in Z200 series, which named Z200-Z, Z200-O and Z200-X. All shells are made of Grade-A ABS material. The stand of …

Sunany Enjoyed the Perfect Trip from Guizhou

From 9th Sep to 14th Sep, Sunany had started an unforgettable 6-days annual trip from Guizhou province. Here, we would love to share our dreamy trip with all of you.  Guizhou is also famous due to its karst landforms. So, the green mountains and rivers in Guizhou have left a deep impression on all visitors. We had seen the …

The Holiday Notice of 2021 Mid-Autumn Festival

How rare the moon, so round and clear! With cup in hand, I ask of the blue sky. With the approaching of 2021 Mid-Autumn Festival, the schedule of Sunany is shown as below: The holiday of Mid-Autumn Festival: 19th to 21th September. Mid-Autumn Festival is a traditional festival of China, it symbolizes reunion. On that day, people will stay with …

2021 Annual Trip of Sunany Staff

Every year, Sunany will organize a long time trip for the staff. In 2021, the trip’s destination is Guizhou, China. Guizhou referred to as “Qian”, belong to Yunnan-Guizhou Plateau, is an inland mountainous province that owns beautiful mountains and rivers, good climate, rich natural resources, and lots of ethnic minorities. Besides that, Guizhou also owns the special snack, such as …

The POS Machine Cannot Boot Up or Run After Received

It is a rare case that POS machine cannot boot up or run after received, As our experiences, the violent shock in the transportation progress and all kinds of inspections on the way may cause this issue. If you met this issue, we are really sorry that this issue occurred and it causes your troubles and delayed your using time, …

Daily Maintenance Methods of POS System

1. Keep away from strong electromagnetic field or electromagnetic interference source. it is easy to cause malfunction of the touch screen of the POS system, even can case abnormal function or parts are damaged in serious case. 2. Place away from direct sunlight, it should be placed in a right place which has a little variation in temperature and humidity, …

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