How to Troubleshoot a Flashing LCD Screen on a POS Machine
POS machine LCD screen flickering is an occasional phenomenon, especially in some restaurants where users may connect the POS machine to the same power strip as the freezer and oven. When your POS machine LCD screen starts to flicker, the Sunany support team recommends that you try the following methods to solve the problem. If the LCD screen flickers occasionally …
Inability to Boot Windows POS Hardware – Operating System Startup Failure
POS hardware play a crucial role in industries like retail and hospitality, delivering efficient and dependable service. However, encountering boot failure issues can be a major headache that disrupts your business operations. Sunany engineers have compiled below handy troubleshooting tips to help you get your Windows POS hardware up and running smoothly again. Check for operating system Issues: Begin by …
How to Solve the “Network Discovery is Turned Off” Error on Windows POS System
In the world of Windows POS systems, network connectivity is crucial for seamless operations. However, encountering errors like the “Network Discovery is Turned Off” can disrupt your workflow and hinder efficient functionality. Sunany engineers explore the causes behind this error and provide below practical solutions to help you get your network discovery back on track. Update Network Settings: Outdated network …
The Daily Behaviors That Accelerate Damage to The POS Machine Screen
As an essential component of a POS machine, the screen should be handled with care to avoid damage during daily use. The following are some everyday behaviors that may accelerate the deterioration of a POS machine screen: 1. Forceful touch: Excessive force applied to the POS machine screen can lead to screen damage. It is important to avoid using nails, …
The Solution to The Magnetic Stripe Card Reader Failure
All regular models of POS terminal offered by Sunany are modular design, which means clients can easily install a magnetic stripe card reader. But sometimes the card swipe will fail when using the magnetic stripe card reader. In this case, you need to follow the steps below to check one by one. 1. The operating system or the cashier software …
The Solution for PL2303 Driver is Unavailable in Windows 11
In general, after installing the VFD driver: PL2303, if the version number is shown as below picture. Then it can work normally. However, when installed the driver in the Windows 11 POS system, you might find out that it was unavailable. The VFD customer display cannot display. Reason: Windows 11 operating system always updated automatically and compulsorily; the drivers …
The POS Machine Cannot Be Turned On After Not Used For A Long Time
When the POS machine is not used for a long time, it should be stored in a dry and dark environment. A humid environment will cause oxidation of electronic components, and high temperature and exposure to the sun will cause damage to LCD and other components. If you find that the POS machine that has been stored for a long …
The Print Density of The Recepit Printer is too Light
Cause of issue: 1. The print head was soiled. After a long time working or using the thermal printer in dirty environments, it’s easy to soil the print head. As we all know, thermal printers work by heating the print head, if it was soiled, the print density must be lighter. 2. The print density is light by default setting. …
New Design of Sunany POS Helps Resellers to Save Freight
The international transportation freight of 2022 is higher than 2021. No matter what shipping line, air cargo, sea shipping, trucking, or rail, all faced similar high rates and congestion. In addition, with the approaching of foreign trade’s peak time, the freight rose again. It increased the retailers’ purchase costs. Sunany always devotes themselves to providing clients with outstanding POS solutions. …
How to Keep Your POS Machine Clean During COVID-19
Since the discovery of Omicron, a new round of epidemic has affected our work and life. Generally speaking, POS machines are installed in places with large crowds, so it is necessary to keep the POS machines clean to ensure the safety of cashiers. The tips of how to clean a POS machine are as below: 1. Turn off your POS …
The Best Choice For Second Display of POS Terminal: IPS Panel
The screens currently used in the POS industry are mainly TN panels and IPS panels. Because the viewing angle of TN panels is small, it is generally used on the main screen, which can ensure the privacy of operation by cashiers. Since IPS panels are better than TN panels in terms of viewing angle and color reproduction, which means customers …
Sunany Was Invited The 5th China POS Industry Annual Conference
On December 24th 2021, the 5th China Poing of Sale Industry Annual Conference hosted by China Point of Sale Machine Network was held in Guangzhou Nanyang Changsheng Hotel. Dozens of well-known leaders of Point of Sale companies came to attend the conference. The president of Sunany Mr. James Lu who also attended this annual conference. The leaders of the Point …