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Troubleshooting Common Issues with Thermal Receipt Printers

As a vital output device for POS systems, thermal printers are essential in various industries such as retail and hospitality, providing fast and reliable document printing, including receipts. Sunany engineers have compiled a list of potential issues you may encounter during daily thermal printer usage to assist you effectively. Check the Power and Connections. The first step is to ensure …

Advantages of 10-Point Capacitive Touch Screen for POS Systems

For day-to-day operation of a POS system, a 10-point capacitive touch screen may be the best choice. Compared to traditional resistive screens, they offer numerous advantages that can enhance your system’s functionality and user experience. One of the main benefits of a capacitive touch screen is its more intuitive and responsive user experience. With the ability to register ten points …

POS System Touch Screen 15 inch

Part No. Z200-X J6412 Operation System Windows 10/ Windows 11/ Windows 10 IoT/ Windows 11 IoT Onboard CPU Intel J6412 Quad-Core 2.0 GHz, upto 2.6 GHz J4125/ i3/ i5/ i7 (optional) Memory DDR4: 4GB  (8GB optional) SSD: 64GB  (128GB/ 256GB/ 512GB/ 1TB optional) Main display 15 inch LCD,1024*768, 4:3, capacitive 10 point touch interface Easy port* 1 USB 2.0* 4 USB 3.0* …

POS Screen Signal Interfaces: LVDS & eDP

LVDS and eDP are both video signal interfaces used to transfer signal from POS motherboard to LCD screen. The interface type depends on LCD manufacture’s design. Main display of Sunany 15inch and 17.3inch POS system support a LVDS interface, 15.6inch POS system supports an eDP interface. Low-voltage differential signaling, or LVDS, also known as TIA/EIA-644, is a technical standard that …

Sunany Upgrades The Touch Screen Monitors

Based on market research and technology updates, Sunany is now updating the touch monitors to help our customers win the market. We name the new series touch screen monitor with M10 series and M20 series according to the different stand. M10 series and M20 series touch screen monitor equip with the capacitive 10 point touch screen. There are 9.7”, 15” …

The POS Machine Cannot Be Turned On After Not Used For A Long Time

When the POS machine is not used for a long time, it should be stored in a dry and dark environment. A humid environment will cause oxidation of electronic components, and high temperature and exposure to the sun will cause damage to LCD and other components. If you find that the POS machine that has been stored for a long …

The Difference Between Capacitive & Resistive Touch Screens On POS Terminals

In recent years, industries such as retail, catering, and hospitality have begun to rely on using POS terminals, which means that different types of screens are required to use POS terminals in different scenarios. There are two main types of touchscreen technology: capacitive touchscreens and resistive touchscreens. What is the difference between them? Capacitive touch screen A capacitive touchscreen registers …

The touch screen of EPOS till systems working is not stable

After using the EPOS till systems for a period, the touch screen sometimes works as normal, but sometimes no response. Cause of issue: a. The connect cable between the motherboard and touch screen is loose. b. There are some other electronic devices interference around the POS machine. Elimination method: a. Re-plug the connect cable of the touch screen b. Remove …

How to Upgrade The Touch Screen on Sunany Android POS Machine

1. Download the Touch Utility and Update file, and put them into a USB flash drive. Remark: Because each user encounters a different issue, and needs different update file, please consult Sunany support team. 2. Find the Touch Utility program in the USB flash drive and install it. 3. Open the Touch Utility program, select Upgrade Firmware, then select the …

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