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The automatic paper cutting is not accurate when the 3inch thermal printer is working

September 20, 2019

Cause of issue:
a. The paper is jammed.
b. The paper cutting motor is faulty.
c. Sensor failure detecting the receipt black point.

Elimination method:
a. Find out the cause of the blockage and remove the jammed paper.
b. Repair or replace the paper cutter motor.
c. Replace the black point sensor

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