Q: What are the advantages of the L series POS machine?
A: The L series POS machine has several advantages. Firstly, it comes with a disassembled stand which helps reduce shipping costs by at least 35%. Secondly, it has two Sunany unique Easy ports, allowing the installation of two Easy devices simultaneously to expand the functions of the POS system according to customer needs.
Q: Do you provide Linux drivers for your thermal printers?
A: Yes, we provide both 32-bit and 64-bit Linux drivers for all of our thermal receipt printers.
Q: Can you explain the process of customizing a POS mold?
A: Sure! The process of customizing a POS mold involves several steps. First, you'll need to sign a contract and pay a deposit. Then, we'll provide free product design services and send you the drawings for confirmation (which can take 7-15 days). After that, we'll create 3D printed mock-ups for your approval (another 7-15 days). Once you've confirmed the design, we'll prepare to release the mold (another 7-15 days). Next, we'll release the mold and create a trial production sample for your approval (which takes 30-45 days). If everything is to your liking, we'll adjust the mold and prepare for mass production (another 7-15 days). Finally, we'll move into mass production.
Q: What are the payment options available for my order?
A: We offer various payment options including T/T, Trade Assurance Order, Western Union, MoneyGram, and PayPal.
Q: Do you accept Open Account trade terms?
A: We do offer Open Account trade terms for our clients, but there are prerequisites. This trade term is only available for clients who have cooperated with us for more than five years, and the transaction amount in the previous year exceeded 2 million US dollars.
