Q: Do you have lots of issues after-sales?
Re: As our experience, it is better for you to have a hardware and software engineer, we will help to solve the problem remotely
Q: What type of POS terminal do you provide?
Re: Mainly provide touch screen POS, all in one POS, Touch Screen POS MicroPOS Machine.
Q: What kinds of barcode scanner do you provide?
Re: We provide 1D barcode scanner and 2D barcode scanner.
Q: Which countries are the products exported to?
Re: We have exported our products to Europe, North America, Middle-east, Africa, Asia, and other countries.
Q: May I have my logo on the thermal printer?
Re: Yes, we support OEM service, you can have your logo on the thermal printer if order qty more than 200pcs
Q: What is your shipping terms?
Re: It is available to ship via express (DHL/FedEx/EMS/UPS/TNT), via air, via sea. You can choose the shipping way you prefer. We will try our best to check the economical shipping way for you.
Q: Do you provide Linux driver for thermal printer?
Re: Yes, we could provide 32 bit or 64 bit Linux driver for all thermal receipt printer
Q: What type of cash drawer do you provide?
Re: Here are DW330, DW410, DW415 series cash drawers for your optional
Q: Would you provide SDK to me?
Re: Yes, we will offer free SDK after you placed order.
Q: What type of POS terminal would fit small to medium sized retail stores?
Re: It is recommended to purchase L series, S series and J series 12.1-inch models.