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Windows EPOS System Cannot Enter The Operating System

July 19, 2021

After pressing the power button, the screen shows up the boot image of motherboard but the Windows EPOS system is unable to enter the operating system. If that issue occurs, you need to find out the reasons step by step.

1. Restart the Windows EPOS system, press the DEL key continuously, and try to enter the BIOS. It indicates that the motherboard is not damaged if you can enter the BIOS;
2. Remove the SSD, wipe the gold finger (edge-board contact) gently with an eraser, reinstall the SSD and try to turn on the EPOS system. If the operating system has damaged, you can reinstall the operating system;
3. If the issue has not been solved, it means that the SSD is faulty or locked. It means that you need to replace the SSD or contact the SSD manufacturer to unlock the SSD.


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