Q: What type of package would it be for the thermal printer please?
Re: Each thermal printer will be invidual carton packing, and with outer carton for it.
Q: Can I get a free sample?
Re: Sorry, generally we would not provide the free sample, you can order 1 sample for testing and evaluation first if specification and price OK.
Q: What warranty do you offer?
Re: We provide 3 years warranty. The 1st year with free of charge, and the followed two years with cost maintenance.
Q: What type of tests have during the manufacturing process?
Re: Each part with incoming material test before production, and each manufacture progress with 4 times test of function, and 48hrs aging test after production.
Q: Which brand of the motherboard be used in the POS machine?
Re: The motherboard brand we use is ZEROONE, which is a well-known motherboard supplier and also a listed company in China.
Q: Why should I choose the R1 RFID card reader?
Re: Sunany R1 RFID card reader is a high-performance card reader, it can be contactless read for the first 10 digits of the card number quickly. It's convenient to manage various kinds of membership cards, which is suitable for catering and service industry.
Q: Is it possible to bill the freight to our UPS account if I provide the shipper number while I order your EPOS system?
Re: Yes, that is great if you have your own forwarder.
Q: What processors are available for your point of sale system?
Re: For Windows point of sale system, it supports J1900 / i3 / i5 / i7 etc processors, for Android point of sale system, it supports RK3288/RK3399, but if you want other processors, welcome to let us know and we will check does it workable or not.
