Q: Do you have lots of issues after-sales?
Re: As our experience, it is better for you to have a hardware and software engineer, we will help to solve the problem remotely.
Q: Can I buy a complete POS system which included POS machine, cash drawer, barcode scanner and receipt printer?
Re: Yes, we have all of these products, you can buy a complete system as you prefered.
Q: What type of cash drawer do you provide?
Re: Here are DW330, DW410, DW415 series cash drawers for your optional.
Q: Are you a manufacturer?
Re: Yes, we are a POS hardware manufacturer, based in Shenzhen, China.
Q: What is your shipping terms?
Re: It is available to ship via express (DHL/FedEx/EMS/UPS/TNT), via air, via sea. You can choose the shipping way you prefer. We will try our best to check the economical shipping way for you.
Q: What is the MOQ if I want to put my logo on POS terminal?
Re: There are two ways to put on logo, MOQ100pcs for silk printer logo, and MOQ10pcs for metal logo.
Q: What is a thermal printer?
Re: A thermal printer is a printer that makes use of heat in order to produce the image on paper.