Q: What types of receipt printers do you offer?
A: We offer both 58mm (2 inch) and 80mm (3 inch) receipt printers, allowing you to choose the one that best suits your needs.
Q: Does your PD101 pole customer display require an external power supply?
A: Yes, it requires a separate 12V3A adapter for power supply to ensure stable performance.
Q: What kind of peripherals can be connected to the POS hardware?
A: There are many types of peripherals that can be connected to POS hardware depending on the specific needs of the business. These include barcode scanners, receipt printers, cash drawers, credit card terminals, customer displays, keyboards and mice, and weight scales, among others.
Q: Is it possible to connect an external display to the POS machine?
Yes, you can connect an external display to the POS machine using VGA or HDMI.
Q: What is the expected lifespan of your POS hardware?
A: The POS hardware functions similarly to a computer, and its components are designed to have a lifespan of 3 to 5 years. The overall lifespan of the machine depends on individual usage habits, maintenance, and usage environment. To extend the lifespan of POS hardware, it is best to adhere to regular maintenance, software updates, and proper usage.
Q: Does your POS system support POE power supply?
A: As most POS systems require connection to a receipt printer, which demands highly stable current, we believe that POE power supply mode not ensure the POS system to work stably. Thus, we are unable to provide support for POE power supply at the moment, but it is a possible direction for our future product development.
